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How do I know my service is live?

After your Flight Mobile activation, you’ll receive an email, text and in-app notifications to confirm your readiness.

If these notifications are somehow missing, despite following the SIM kit steps, reach out to our Customer Support team at (855) 855-3728 from Monday to Friday, 8:00am to 4:30pm EST to verify your phone’s readiness for SIM insertion.

If you’ve inserted your SIM after receiving the confirmation from Flight Mobile but encounter any activation issues, consider restarting your phone or toggling the airplane mode on and off. This quick adjustment will refresh your phone’s connection to the nearest cellular towers, ensuring a smooth experience moving forward.

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